bd101 Privacy Policy —
Your information is safe with us
Every piece of personal information you share on the bd101 platform is kept secure through strict privacy practices and SSL encryption.
Introduction and Scope
This Privacy Policy ("Policy") applies to the website and related services owned and operated by the bd101 platform. When you register on our site, play games, or use any of our services, you are considered to have voluntarily accepted the terms of this Policy.
bd101 treats the privacy of its users in Bangladesh as its highest priority. We believe that transparency and accountability are the foundation of lasting trust. The purpose of this Policy is to clearly inform you about what data we collect, why we collect it, how we use it, and what rights you have.
This Policy applies only to bd101's own platform. Third-party payment gateways or game providers may have their own separate privacy policies that apply independently. We do not knowingly collect information from anyone under 18 years of age.
What Information We Collect
When you create an account and use services on bd101, we collect various types of information. This information is used solely for the purpose of providing services safely and effectively.
2.1 Information You Provide Directly
When you register or use our services, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- bKash, Nagad, or Rocket mobile number (for payment processing)
- User-chosen password (stored in encrypted form)
- National ID card or passport details (if KYC verification is required)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identification details
- Browser type and operating system information
- Session duration and page visit data
- Information collected through cookies and similar tracking technologies
- Gaming history and transaction records
2.3 Information Received from Third Parties
For the purposes of payment verification and fraud prevention, we may receive limited verification-related information from approved payment partners such as bKash, Nagad, and Rocket. This information is used solely for security purposes.
Purpose of Data Use
bd101 uses collected information for specific and legitimate purposes. No information is used beyond what is necessary or for the commercial benefit of third parties.
3.1 Primary Purposes of Use
- Account Management: To handle registration, verify identity, and ensure account security.
- Payment Processing: To complete deposit and withdrawal transactions and prevent fraud.
- Customer Support: To provide assistance in Bengali via 24/7 live chat and to resolve issues.
- Age Verification: To keep users under 21 years of age off the platform.
- Responsible Gaming: To identify unusual gaming patterns and provide support.
- Security and Compliance: To prevent fraud, money laundering, and unauthorized access.
- Service Improvement: To enhance the platform experience and provide new features.
3.2 Marketing and Communications
With your consent, we may send you relevant promotional information, bonus offers, and updates. You can opt out of these communications at any time.
Cookies and Tracking Technologies
bd101's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Remember your preferred language, theme, and other settings.
- Analytics Cookies: Analyze site traffic and usage patterns to help improve our services.
4.2 Cookie Controls
Most browsers accept cookies automatically, but you can change your browser settings to decline non-essential cookies. Please note that disabling certain cookies may limit some features of the platform.
Data Sharing and Disclosure
bd101 never sells your personal information. However, in certain circumstances, limited information may be shared with specified third parties.
5.1 Service Provider Partners
We work with trusted service providers such as payment processors (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Spribe, JILI, PG Soft, and others), and IT infrastructure providers. These partners receive information only for the purpose of delivering specific services and are bound by data confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed as required by court orders, regulatory directives, or requests from lawful authorities. This is part of bd101's legal compliance obligations.
5.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner. In such cases, we will notify users in advance in an appropriate manner.
- We do not sell your personal information to third parties.
- We do not share your information to display unrelated advertisements.
- We do not disclose sensitive information without your consent.
Data Security Measures
bd101 follows industry-standard technology and practices to protect your personal information. Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all data exchanged between you and our servers secure.
6.1 Technical Security
- All data transmission is secured with 256-bit SSL/TLS encryption.
- Passwords are stored using strong hashing algorithms.
- Regular security audits and risk assessments are conducted.
- Firewalls and intrusion detection systems remain active.
- Unusual login attempts are automatically blocked.
6.2 Organizational Security
- Only authorized personnel have access to personal information.
- All staff receive training on data protection.
- Access controls and audit trails are maintained.
6.3 Response to Data Breaches
If a data breach occurs, bd101 will notify affected users as quickly as possible and take the necessary remedial action.
Data Retention Period
bd101 retains your personal information only for as long as necessary to provide services or meet legal obligations.
7.1 Active Accounts
All necessary information is retained while your account is active. During this period, you can access and update your information at any time.
7.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for the legally required period due to legal, regulatory, and fraud prevention obligations. Once that period has passed, the information is securely deleted.
7.3 Transaction Records
Records of financial transactions are kept for a specified period in accordance with regulatory guidelines. This information is necessary for account verification, dispute resolution, and financial compliance.
Your Rights and Controls
As a bd101 user, you have several important rights regarding your own information. We fully respect these rights.
8.1 Right to Access and Correct Information
You can log into your account at any time to view and update the information we hold about you. If any information is incorrect, contact our support team and it will be corrected.
8.2 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, if legal obligations exist, not all information may be deleted immediately — in that case, we will inform you of the reason.
8.3 Right to Object and Restrict Processing
In certain circumstances, you may object to or request a restriction on the processing of your information. You have the right to opt out of marketing communications at any time.
8.4 How to Exercise Your Rights
To exercise any of your rights, please contact our support team. We will respond within a reasonable time after receiving your request.
Protection of Minors
bd101 is a responsible gaming platform. Our services are intended only for those aged 21 and above.
We do not knowingly collect or process the personal information of anyone under 21. If we become aware that a minor's information has been collected, that information will be deleted immediately and the associated account will be cancelled.
If you believe a minor has registered on our platform, please notify our support team.
Policy Changes and Updates
bd101 may review and update this Privacy Policy from time to time. Changes may be made due to service improvements, new legal requirements, or technological developments.
10.1 Notification of Changes
Whenever a significant change is made, we will clearly announce it on the website and update the "Last Updated" date at the top of the page. For major changes, a direct notification may be sent to your registered email address.
10.2 Continued Use After Changes
If you continue to use the platform after a policy change, it will be assumed that you have accepted the updated policy. If you do not agree with the updated policy, please stop using the platform and contact us.
This policy was updated in January 2026 and is effective from that date. Previous versions may be available from the support team upon request.
Third-Party Services
The bd101 platform may integrate certain third-party services, such as payment gateways and game software providers. These third parties have their own privacy policies that are separate from ours.
bd101 is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policy of the relevant third party.
However, we work only with trusted and reputable partners, and we impose contractual obligations on them regarding the protection of user information.
Questions about privacy? We're here to help.
If you have any questions or concerns about our privacy policy, our dedicated support team is always ready to assist.